Privacy Policy

We may collect the following types of personal information:

• Personal Details – Name, email address, phone number, and other contact information when you enquire about our services or book appointments.
• Payment Information – If you book a service, your payment details are processed securely through our third-party payment provider (we do not store payment information).
• Health & Fitness Information – If relevant to your training or treatment, you may provide information about injuries, medical history, or fitness goals.
• Website Usage Data – Information collected through cookies and analytics tools, such as IP addresses, browser type, pages visited, and time spent on the website.

We use your personal information to:

• Process bookings and appointments for personal training or massage therapy.
• Respond to enquiries and provide customer support.
• Improve our website and services.
• Send updates, promotional offers, or important notifications (only with your consent).
• Comply with legal and regulatory requirements.

We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with:

• Service Providers – Third-party booking platforms, payment processors, or IT providers who help operate our business.
• Trainers & Therapists – If you book a personal training session or massage, your details may be shared with the relevant trainer or therapist.
• Legal Requirements – If required by law, we may disclose personal information to comply with legal obligations.

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no online transmission is completely secure, so we encourage you to take precautions when sharing sensitive information.

Our website may use cookies and analytics tools to improve user experience and track website performance. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies separately.

You have the right to:

• Access, update, or request deletion of your personal information.
• Opt-out of marketing communications at any time.
• Request a copy of the personal data we hold about you.

To make a request, please contact us using the details below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Form First Studio
sam@formfirststudio.com
‍ben@formfirststudio.com
‍
‍6/22 Ware Street, Thebarton SA